Pattern, a global ecommerce and marketplace accelerator, has unveiled its latest feature on the ecommerce acceleration platform in Australia. The new functionality is specifically crafted to aid retail brands in detecting unauthorised resellers of their products on major marketplaces such as Amazon and eBay.
The company is a leader in global ecommerce and marketplace acceleration. Since 2013, Pattern has profitably grown to more than 1,400 employees operating from 24 global locations – including Melbourne, Sydney and the Gold Coast – to help leading brands achieve accelerated growth on D2C websites and global marketplaces
The new protection layer allows brands to stay abreast of how many marketplace sellers are selling its products, and who they are – the brand itself, authorised resellers or unauthorised resellers
Merline McGregor, General Manager, Pattern Australia says marketplaces continue to grow in popularity, global and local Australian brands could potentially stand to lose millions of dollars if they don’t have a strategy for identifying and taking action against unauthorised sellers of their products on marketplaces.
“However, tracking down unauthorised resellers can be a complex and time-consuming task for already stretched brands, especially if done manually,.”
“That’s why Pattern has developed automated software that can help identify unauthorised sellers in real time and this feature is now available to Australian brands selling on Amazon.”
With the retail market share of marketplaces rapidly growing in Australia – Pattern’s ‘Marketplace Consumer Trends Report – 2023,’ revealing 88% of shoppers bought from a marketplace in the previous year, and 92% of consumers plan to shop on marketplaces in the year ahead – the threat to brands of unauthorised resellers is only likely to increase.
Unauthorised sellers
An unauthorised seller can be any third-party reseller who does not have an official link with a brand, or a global seller selling from overseas, who lists and sells the brand’s products on a range of online marketplaces.
Not only do they sell a brand’s products without authorisation, but they also often pose a challenge to a brand’s reputation and value by listing incorrect product or brand information.
This confuses and undermines the consumer’s perception of the brand’s products, which results in a poor customer experience.
“The new protection layer within Pattern’s ecommerce acceleration platform delivers brands an enhanced understanding of those selling its product on Amazon Australia,”
“It allows brands to not only identify unauthorised resellers but also drill down to how much inventory each seller has, giving brands greater visibility, and therefore knowledge on how big their unauthorised reseller issue is,”
“Importantly, the new protection feature is already making its mark in the Australian market, having traced an estimated AUD$2.5 million worth of potential unauthorised marketplace sales within or into Australia for one of our global footwear brand customers.” said McGregor.
As well as being one of the largest Amazon sellers in the world, Pattern are also present on Tmall, JD.com, eBay and other marketplaces. It also acts as the authorised Amazon seller to more than 200 brands globally, buying their stock to sell on the marketplace and taking care of every aspect of their Amazon presenc
