Fidelity, a groundbreaking Australian virtual reality (VR) company founded by visionary entrepreneur Jackson Meyer, has taken a pioneering step in reshaping the future of online shopping announcing a strategic partnership with renowned Australian retailers Cotton On Group and Linen House, marking a significant milestone in the online retail industry’s evolution.
Following a successful capital raise, Fidelity has a patent pending for its cutting edge VR shopping platform, which will cement its status as a trailblazer in the Australian tech field.
The announcement asserts Fidelity’s position as the first Australian company to introduce a virtual shopping experience of this magnitude to the local market.
Fidelity’s platform has been built alongside award-winning software developers, to elevate the user experience into a new realm – enhancing the shopping experience through personal electronic devices in a way that’s never been done before.
Born during the challenges of the global pandemic, Fidelity emerged as a response to the skyrocketing demand for e-commerce experiences that replicate the in-person shopping experience.
As traditional brick-and-mortar stores faced the mounting pressure of high rents and changing consumer preferences, Fidelity’s innovative approach offers a lifeline to retailers aiming to adapt to the digital age.
“We are thrilled to partner with two of Australia’s leading retailers, Cotton On Group and Linen House,” said Jackson Meyer, Founder of Fidelity.
“This collaboration not only marks a pivotal moment for our company but also signals a seismic shift in the way customers engage with online shopping. By merging technology and retail, we are enabling a new era of customer experience.”
Fidelity’s transition from B2B to B2C signifies a strategic pivot that reflects the company’s ambition to revolutionise the online shopping landscape.
Customers can expect an immersive and engaging shopping journey that goes beyond traditional browsing, allowing them to explore virtual stores, interact with products, and make purchases seamlessly.
Rob Hede, General Manager, Cotton On Brands at Cotton On Group says, “We initially used the technology for internal team training.
“It allowed us to share store layouts and customer journeys with our global team, with 10,000+ team members able to virtually walk through a store and hear from visual merchandise and product teams via training videos and execute their own stores.”
“We’re keen to expand this trial from internal to customer facing and bring our physical brand experience to new customers across the world,” Hede said.
“We see this technology as a great value add to existing customers, showing outfitting solutions and accessories to the categories they are shopping.” he said.
Jonnie McLean, Chief Operating Officer/Director at Linen House, said, “Fidelity is a great technology to introduce for a homewares business such as ours,”
“From a wholesale perspective, it creates the buyer an opportunity to ‘showroom shop’ with clarity, and detail, while doing so from the luxury of their own office, in their own time,”
“Alternatively, our retail side of the business is able to showcase our in-store product, providing customers the in-store experience without having to leave their lounge rooms,”
“There is no doubt this technology enhances consumer experience and will continue to shape the way people shop online.”
Fidelity is actively exploring innovative features such as virtual trying on clothes through full-body scanners. The new enhancements aim to bridge the gap between the digital and physical worlds, offering customers an unparalleled and interactive shopping experience.
Fidelity’s vision extends beyond the borders of Australia, as the company sets its sights on global expansion and forging new partnerships that redefine the e-commerce landscape. With the support of Cotton On Group and Linen House, Fidelity is poised to disrupt the industry on a global scale.
As Fidelity embarks on this exciting journey, the company’s dedication to innovation, customer experience, and industry transformation remains unwavering.
With the ambition to onboard its first B2C e-commerce customer by the end of this year, Fidelity is taking bold strides towards a future where technology and retail seamlessly coexist.
“We are on a mission to reshape the future of retail. Our goal is to empower retailers and customers alike, making online shopping not just convenient, but genuinely enjoyable,” concluded Mr Meyer.
