Under the renewed agreement, NAB will accelerate the migration of essential workloads to AWS’s cloud infrastructure. The partnership will also focus on advancing NAB’s Generative AI (GenAI) capabilities, including automated code development and training, ultimately improving customer experiences.
NAB Group Executive Technology and Enterprise Operations, Patrick Wright says NAB’s substantial investment in improving technology is focused on simplification and delivering improved customer experiences more quickly.
“NAB is making banking simpler and faster by strengthening our digital technology capabilities to ensure we can provide our colleagues and customers with world-class banking experiences,” Mr Wright said.
“We are one of the most advanced banks in the world for cloud adoption. This approach is powering our ability to deliver new and improved services to market more quickly for our customers, with added reliability.
“We also recognise AWS’s significant investments in highly secure and resilient global infrastructure to keep data safe, which NAB can leverage.”
“There are several areas we continue to work closely with AWS on, including continued adoption of GenAI tools like Amazon Q Developer, alongside other improvements we are making to simplify how we work to boost productivity and speed of delivery to market,”
“We have been a leader in delivering the very best training opportunities to our people, crucial to ensuring we’re supporting Australians with the skills they need for the future.”
Since we set out on this journey in 2018, more than 3,360 NAB colleagues are now AWS Certified Cloud ‘Practitioners’ and many other organisations have implemented cloud education mirrored on NAB’s Tech Academy and Cloud Guild programs.” he said.
AWS supports NAB’s GenAI program with tools including Amazon Q Developer for automated code generation that gives developers more time back to focus on the higher value work for customers, with more than 1,000 NAB technologists trained and using the tool.
AWS Director of Financial Services in Australia and New Zealand, Jamie Simon, said,” AWS is proud to play a key role in NAB’s ambition to deliver innovative digital experiences for customers.”
